Introduction

Welcome to Kartveli Tours! These Terms and Conditions govern the use of our services, including travel packages, guided tours, and related activities. By booking or participating in any of our services, you agree to these terms. Please read them carefully.

General Terms

1. Service Scope: Kartveli Tours, a company registered under the laws of Georgia, provides guided tours, travel arrangements, and cultural experiences. Our services are designed to offer enriching and memorable experiences across various destinations.
2. Acceptance of Terms: By making a reservation or engaging in any of our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Booking and Payment

3. Booking Confirmation: A booking is considered confirmed upon receipt of the full payment and issuance of a confirmation email. Please review all details carefully.
4. Payment Methods: We accept payments via bank transfer and PayPal only. All payments must be made in full at the time of booking unless otherwise specified.

No Refund Policy

5. Non-Refundable Payments: Due to the nature of our services, all payments made to Kartveli Tours are strictly non-refundable. We understand that unforeseen circumstances may arise, but we encourage clients to consider travel insurance to cover potential cancellations or interruptions.
6. Compassionate Consideration: While we maintain a no-refund policy, we are committed to assisting our clients with rescheduling or finding alternative solutions wherever possible, subject to availability and reasonable administrative fees.

Health and Safety

7. Personal Responsibility: Clients are responsible for ensuring that they are medically fit to participate in any chosen tour. Kartveli Tours bears no responsibility for health issues arising before, during, or after the tour.
8. Medical Emergencies: In the event of an illness or accident during a tour, Kartveli Tours will assist in arranging medical care, but any costs incurred are the sole responsibility of the client.
9. Travel Insurance: We strongly recommend that all participants purchase comprehensive travel insurance covering medical emergencies, personal liability, and cancellations.

Liability and Waiver

10. Liability Limitation: Kartveli Tours shall not be held liable for any injury, loss, damage, or expense arising from accidents, delays, or disruptions beyond our control.
11. Force Majeure: In circumstances such as natural disasters, political instability, or other unforeseen events, Kartveli Tours may alter or cancel tours without liability. Refunds or rescheduling will not be offered due to force majeure events.

Intellectual Property

12. Copyright: All content on our website, promotional materials, and tour guides is the intellectual property of Kartveli Tours. Unauthorized use, reproduction, or distribution is prohibited.

Governing Law and Jurisdiction

13. Applicable Law: These terms are governed by the laws of Georgia. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Georgia.

Final Provisions

14. Amendments: Kartveli Tours reserves the right to update these Terms and Conditions without prior notice. Clients are encouraged to review them periodically.

Thank you for choosing Kartveli Tours. We are committed to providing you with unforgettable experiences while ensuring transparency and fairness in our policies.